A.T. Cross Service Location:

For repairs, you may send your Cross pen to:

A.T. Cross Pen Co.
Attn: Repair Department
One Albion Rd.
Lincoln, RI 02865

Or you may call (401)-333-1200

Cross Writing Instruments Full Perpetual Warranty Guarantee

All Cross writing instruments and desk set penholder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age.

Any Cross product or part requiring service under this warranty will be repaired or replaced at no charge when received at our factory from the consumer (postage and insurance are the responsibility of the consumer, and shipping and handling fees may apply). Any such product that is no longer in production and cannot be repaired will be replaced by a comparable Cross product. Leads, erasers, ink refills and stylus tips exhausted in the course of normal use, and emblems and other customized decorations, are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument.

This warranty gives you the specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.

Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children.

Applicable to stylus tips: In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of personal digital assistants or hand-held PCs. Some states and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.

Accessory Full One-Year Warranty

All Cross personal accessories are unquestionably guaranteed against mechanical failure and defects in workmanship for one year from the date of purchase.

Any Cross accessory or part requiring service under this warranty will be repaired or replaced at no charge when received from the consumer at our factory. Postage and insurance are the responsibility of the consumer, and shipping and handling fees may apply. Any such product that is no longer in production and cannot be repaired will be replaced with a comparable Cross product. Logos, engraving and other decorations are excluded from this warranty, as are parts damaged from impact, unreasonable use or obvious abuse, and materials which become worn in the course of normal use. This warranty gives you specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.

Timepiece Limited Ten-Year Warranty

All A.T. Cross timepieces are warranted by A.T. Cross to the original owner to be free from defects in material and workmanship under normal use for a period of ten years from date of receipt.

During the warranty period the product will be repaired or replaced (with the same or similar model) at our option, without charge for ether parts or labor.

Excluded from this warranty are timepiece bracelet, strap, crystal, case, battery, any watch accessory, emblems or customized decoration and watches or parts damaged from impact, unreasonable use or obvious abuse. Damage not resulting from a defect in material or workmanship, damage caused by tampering or damage resulting from repairs not performed by

A.T. Cross are not covered by this warranty.

A.T. Cross disclaims liability for consequential damages for breach of any express or implied warranty, including warranty of merchantability, with respect to this watch. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation may not apply to you.

A.T. Cross limits the duration of any implied warranty, including the implied warranty of merchantability, to ten years from the date of receipt. Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state and jurisdiction to jurisdiction.